SteriPEN harnesses the brilliant power of ultraviolet light to make water safe to drink. It’s the same technology used by leading bottled water manufacturers, as well as major cities in the U.S., Europe and Asia to purify water.
Your SteriPEN Classic, Adventurer or Journey is warranted to conform to its published specifications and be free from defective materials or workmanship for so long as you own the Product or, in the case of the lamp, during its recommended lifetime of 8000 treatments, subject to the terms and conditions in this section.
Your SteriPEN Traveler, Traveler mini or Emergency is warranted to conform to its published specifications and be free from defective materials or workmanship for one (1) year from date of purchase, also subject to the terms and conditions in this section.
Hydro-Photon will either repair or replace (at its sole option) free of charge, any parts necessary to correct defects in materials or workmanship.
Should your SteriPEN need to be repaired under the warranty, ship the product prepaid and insured, together with $7.00 USD for return shipping and insurance.
For shipments by private courier, send to:
262 Ellsworth Road,
Blue Hill, ME 04614,
Attn: Technical Support.