Letters From Our Wonderful Customers To The Knife Center
What Our Customers Are Saying About Us

Howard - I've been doing business on the net now for 2 years and I've been "wheeling and dealing" for close on 20 years now with overseas - mainly US firms. I must admit that with Sinclair International, Zenith Aviation and some others, I regard the "Knifecenter" and yourself for customer service in the top league for friendliness, co-operation and customer service. I categorically state that except for one business in Australia, the Knifecenter must rate as the best there is, bar none.


Great web site... have you bookmarked and vist daily, good reference guide,excellent learning tool. appreciate how you made all the links as well...goooooood joooooob ! I'll be back !


I just received my order and I would like to express my thanks. I ordered a Kershaw model 2420. This is a liner-lock action knife that I have been looking at for some time. I am thoroughly pleased with this product as the fit and finish was as good as advertised. The action is very fluid making it one of the fastest opening liner-locks that I have seen. I would like to again express my thanks for the painless ordering and the helpful people that I spoke with. I can't wait to make my next purchase.


GREAT SERVICE!!!!! Placed order with incorrect credit card exp. date. Rcvd your message on my mistake & E-mailed you correct date. Rcvd the knives the next day!!!! Great Service!!!

(KnifeCenter Note: Please Don't Try This at Home)


A friend originally told me about your site, and ever since the first time I visited, I was hooked. The selection is incredible, the amount of quality information is excellent, and your prices make the idea of buying from a local retailer seem like a ridiculous notion. I probably would have never even heard of some of these great knives if it wasn't for Knifecenter. Truly an excellent example of what internet commerce can be when backed up by top notch service. Thanks for the great site, and please keep up the good work


Dear Knifecenter,

Congratulations on providing such a great service! Over here in the UK we don't have anything like the Knifecenter and I was amazed when I found your catalogue on the 'Net. It has given me an opportunity to select a good work knife from a huge range of makers, and it is clear that you stock products that will have customers coming back to you time and again. In addition to the amount that you stock, I have to commend you on your level of service. Following an e-mailed request for advice, I received a reply within 24 hours (this was at the weekend) and once I had placed my order, I got an e-mailed confirmation and the goods arrived within a week. We don't often get service that good from companies in this country, so you can imagine how happy I was to have it arrive so quickly. Thank you once again for such a great service - long may it continue.


Thank you very much for your elaborate service and prompt handling of my order (Gil Hibben Dragon Lord)! I received the knife 8 days after ordering and thats a new record, regarding that shipments in GERMANY normally need up to 14 days for delivery! You've got yourself a very pleased customer!!! Proceed with your good work...

With best wishes (live, grow and expand!), yours sincerely


I just wanted to say BRAVO! I have been purchasing knives from you for three years and am happy to say you not only gave me the best deals but your quality and sales personel were great. Thanks for your work and may you keep it up for years to come. Thanks

VERY Satisfied knife collector.

This is just Great!!! We have been looking for different types of multi- tools and your site has helped tremendously!!! I'm also going to use you when I want fine cutlery. You give out loads of info and photos which help alot. Keep up the good work and THANX!!!


I read all the customer comments at your internet site and I did not believe they were all genuine, but after receiving my order from you today I now believe they all must be for real, 7 days to Australia you must have broke all records for service.
Regards
Happy Customer From Down Under


Wow, ordered my Leatherman WAVE a few days ago and received it in Austria (Europe) today. That's how Internet commerce and service should be. Btw, I like your site, up to date and very informative.


Just want to say thanks for all the great service over the past year. I've purchased from stores, and even other internet companies, but KnifeCenter's commitment to quality and reliability is unparalled..


I want to thank all of your staff for what appears to be a consistant "customer friendly" attitude. I originally sent an e-mail asking for assistance in choosing between three different knives. The e-mail which was returned was helpful, but failed in setting my decision. A few days later, having narrowed the field to only two knives, I telephoned with the intention of placing an order, still unable to decide between knives of two diversely different technologies. The representitive who assisted me was not only helpful, but truly seemed interested in selling me the knife which best suited my needs and taste. This must surely be the case, as the knife which he helped me choose was not the most expensive of those considered. The associates who work with my company could take a lesson on the true meaning of customer focused sales. Congratulations.


Wow! Nice new look! I visit your page daily, and it is the most informative and extensive knife page on the internet. I have been collecting knives for about ten years, and the knives I collect are functional blades, so it is important to have as much information on them a s possible before I purchase them, else they fail during use. Other knife pages seem slipshod compared to the page that you put together. The prices are fantastic, and the service is incomperable. Thanks for everything and keep up the good work.


I have to say, I've never run across a more informative Knife place in my entire life. No store or catalog can touch your site. So far I've researched and purchased several knives from you and I hope to keep doing so.


I have to admit this is the best blade resource I have ever found. Not only it has enriched my knowledge on the knife business, but also helped me to acquire some of them premium knives at very low cost. Your prices are generally 30-50% lower than those in our local knife stores, and my friends are starting to ask me to buy for them. I appreciate your service and look forward to more news from the KnifeCenter


Dear Mr Korn Yesterday I already recieved my double edge. Much thankyo, it`s splendid, marvulloes......do I have to say more... Yours sincerely


Thank you for your prompt and professional service. I received my CQC 975SBT today, and it is excellent! Benchmade makes a superior product and the Knife Center offers a superior service. Good job!


I have just ordered the Timberline Specwar thru your internet service. First I e-mailed and asked to get some info concerning shipping. Your agents call me back the following day, that was fast service!! I am glad that you guys are doing such a professional job out there. Thanks again.


Just thought I would drop you folks a note to let you know that I am very happy with my purchase and the expedient way it arrived. I had been searching for this type of sharpener for two years without success after breaking one of the ceramic rods on the sharpener that I had purchased from a cutlery store in Madison that had gone out of business. The Gatstix Ceramic V is an exact replica of the old sharpener and it is perfect. Thanks again you guys have a great internet site and great products.


Living in a smaller town it is very hard to find a dedicated knife shop, so I discovered The Knifecenter, I was taken aback by ease of browsing, bottom line prices and selection. If this wasn't enough, there is also Leela Rae stone inlay, now this you CAN'T find anywhere else.


An excellent source for information. Not only are your prices extremely competative, but the explanations, pictures, details and reviews are very helpful. When I started looking for a replacement knife, I had no idea of the current state of the knifemakers art. Your homepage gave the the specific information I needed to make an educated decision. Thank you.


I NEVER comment on a web page, but this was so well laid-out that I had to say something! Everything seems to arranged to perfection with the customers ease of use in mind. Kudos for such a great site!


I've just received my order I placed through The Knife Center and was quite pleased. I ordered a Case knife and Lansky sharpener.There were many things I was pleased with.The prices were by far the best I could find.I went to many knife shops in my community and none matched your prices. I also didn't have to hassle with salespeople telling me what I needed or didn't need. You had all the information I needed to purchase a good product .It was also the easiest purchased I've ever made.In fact I can't think of any complaints only that I wish I could afford to buy more stuff.Delivery of my products only took 10 days,thats much more reasonable than 6-8 weeks other orders take.I've passed the word around to my friends.I look forward to future purchases.


My order arrived in fours days! Outstanding service and the selecttion of knives exceeds that of all the mail-order knife companies with whom I am am familiar. The Gerber Multi-lock may be the best multi-tool that I have used. The SOG small Jet Edge is much lighter in weight that thought it would be, excellent!


Hi, I visited America 6 times.I've been always seeking knife shop and spents toil and trouble until I find out KnifeCenter.I decide to buy knife that I'll buy in future from knifeCenter. Because KnifeCenter have a many kinds of maker and guides special products.For instanse, boker's black-blade cannot find in Japan and California sports shop that I visited.Only KnifeCenter guides me to boker special product.Fathermore,cost is cheaper than the other Japan shop.To think traffic cost and time,I choose KnifeCenter at first even if I are in US!


Amazing. As a collector I really recommend this page as a starting place if someone is interested in knives or swords. This is simply the only good place to get proper information about cold steel blades ! Go and see !


Fantastic web site, and super fast, too! You have a heck of a selection and a heck of a web site manager. Thanks for the enjoyment, I will order for you.


My compliments for exceptional service. I was surprised to receive the knife I ordered last week in yesterday's mail. Not sure how you worked it with the post office. I promise to let the folks I work with know about your company. Again thank you!


The Knife Center of the Internet is the most comprehensive catalog of cutlery that I have ever seen. I have been collecting functional and show knives for over nine years, and the Knife Center meets all of my collectors needs. I never need to order another catalog!


Dear KCI:
I recently ordered a Benchmade Sentinel from your company. Your representative was very professional, helpful and courteous. I have read positive things about KCI and now I have first hand knowledge to back up those claims. BTW, I love my Sentinel!
Thanks again,



I want to compliment you and your organization for offering such a wonderful product catalog. The manner in which the products are presented, the photos, the reviews, the links, all done in the best way I've seen done anywhere on the internet. My thanks and appreciation for a super experience.

I placed my first order with The Knife Center/Internet on Tuesday 7/15. We had a brief email exchange on that day as well. The Spyderco knife I ordered as a result of your advice arrived at my home on Wednesday 7/16. It is a beautiful marriage of form and function and I am very pleased with it. Both the product and the service were excellent and I will be ordering from you again. In these days when shoddy service and lackluster performance seem to be accepted norms, it is truly refreshing to encounter a company that exceeds expectations. Thank you very much


I take the occasion to tell you that your service is great and I am very happy with it. It feels like it's being made professionally by people with passion (which is rare nowadays).


Received my Cold Steel Trail Master today. Thank you for the excellent price, great service, and fantastic selection.


Just a quick note to say thanks for the great service, my order arrived today exactly as ordered. This was my first attempt at ordering via the internet, and it will now certainly not be my last.


Like I said before, this is one of the best website that I have been to. Just a note of appreciation for all the discounted merchandise. Keep up the good work.


Dear Friends:

On Monday, March 10th, I placed my first order with The KnifeCenter and let me tell you...I'm Very Impressed. I received the order only four days later. Everything was delivered just right. I'm completely satisfied your service and products. I'm sure that we are going to do business real soon.

Keep up the good work!


Just a quick note to let you know what a pleasant experience it was doing business with your company. Last Wednesday, I called and ordered a Benchmade 812S, shipped COD to Dallas, TX. It arrived today, Tuesday. I am thoroughly impressed with the knife, and I will highly recommend your business to my friends. It always seems like a crap-shoot when you are doing business over the internet, and it really is refreshing to find one that lives up to its promises and reputation. Keep up the good work!


Hello from Paris France, I have already bought a Gerber Applegate Folder in you site. Your service should be Gold Awarded !

I would like to be informed when the Boker's New Applegate-Fairbairn Fighting Knife will be in stock. So, if you are planning any E Mailing... Here I am !

Thank you for a site like only Americans know how to handle.


These and other like comments really make the cutlery business on the web a very worthwhile pursuit. Thanks to all!

Howard Korn: Owner
The KnifeCenter of the Internet

© 1995-2014 by Howard Korn and KnifeCenter Inc. All rights reserved.

5201 Lad Land Dr, Fredericksburg, VA 22407 - 800.338.6799 (Phone Orders Welcome)