Pros: Blade Material, Weight, Handle Material, Blade Sharpness, Sheath, Handle Feel, None
Cons: Lock Type, Lock Ease of Use
POOR Customer Service
I liked my Smith & Wesson Knife, however I do not have one anymore! My Knife's auto operning device broke. I returned it and you sent me "another one". It appeared to be the same one, at least the same thing was wrong with it. Upon talking to Steven in customer service, he apparently did not believe what I told him. He kept trying to tell me how to use the knife. I'm not supid I knew exacly how it worked. He said all of them were like that. Not correct or you would have a LOT of unsatisfied customers. He told me to return it again so I did. He suggested getting a different kind of Knife. I do not want to do that, but I guess I have no choice now since he would not replace it again! If I do get another one it WILL not be from the knife center. I'm sorry this happened because I really would have liked to had the S & W knife. Ask Steven about this he knows he upset me, I believe.