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Thank you very much. I appreciate the excellent customer service. I have been a customer for quite some time and will continue to order from you for all my bladed needs. Thank you for your prompt reply and excellent customer service. I will most definitely be back again. Thank you! This is my second time ordering from you. You have a great selection, great prices, and I recommend you to all my friends. Hi there. I just ordered a Spyderco Police knife from you guys and it is already being shipped. I just ordered it about 2 hours ago. I ordered a brown leather sheath for a medium folding knife. The sheath was delivered today and I want to report to you that it was EXACTLY what I needed. Thank you! Fantastic service! Thanks. I received the order shipped message no more than 5 minutes after I sent the request. I appreciate the quick reply. Excellent guys, Dear Knife Center, I appreciate your willingness to take care of your loyal customers. You guys Rock!!!! I thought I was going to wait forever with it on backorder!! Gentlemen, I wish to thank you. I oredered 2 Gerber knives on April 12. I received them by lunchtime on April 13. Great service. The two knives were exactly as described on your site. They are perfect and so is your service. I will heartily recommend you to my friends and associates. I am involved with Boy Scouts and I am on an EMT Squad. Good job! I purchased a new razor, brush and shaving soap from your website this last week and just wanted to let you know how happy I am with the purchase. I ordered the items on a Sunday night and had the items waiting on my doorstep when I arrived home from work Friday evening. Everything was packed well and arrived intact. I spent over 3 hours on the net going from one site to another, and not finding what I was looking for. But then I found your site and with such a large database of different knifes.... well I'm still looking through them all. A most definate future customer, Hi ..., You guys do a great job and I can count on you. Constantly I get your orders before others so that is why I go to you all first. I am extremely pleased with both sales and service. My only problem is I am buying to much from you guys. :) Please accept my sincere thanks. Gooday ..., All the best to you to for the new year. Your sight has evolved into a superb example of commerce and enginuity. I have used all your methods of ordering and cannot fault the way it works. I would vote your sight as the best user friendly one on the internet. Hello..... I recently ordered a pocket-knife from your This correspondence is in way of acclaiming your service. Recently I purchased a Benchmade knife online and found out I bought the wrong knife. I E-mailed my concern to the customer support staff and the next day received a response on how to return my purchase and buy the correct knife. I am extremely impressed with your customer service department. I've been doing business with you guys for awhile now - service and quality have always been top-notch! Not to mention the excellent prices! keep up the good work! Knife center staff, Great job everyone! Three days ago I placed an order for a plain edge carbon fiber civilian. I had some trouble ordering ( mainly due to my lack of computer skills) and your curteos and knowledgeable staff quickly resolved my query. The knife was recieved this afternoon in perfect condtion. I will definately do all of my future knife/shaving business with KNIFECENTER.com from now on. Thank you. Thank you for sending my order out using second-day delivery, this was above and beyond my expectation. Despite your warning that some items were out of stock and might not arrive in time for the holiday, all items were delivered with plenty of time to spare. What can I say!! I ordered my Case Russlock 5 days ago and it arrived on my doorstep at 0945hrs today's date. It certainly is outstanding Service from the USA to Queensland Down Under. Brilliant. My congratulations to all involved in my very speedy delivery. I am extremely pleased with the product and really blown away with the service. That's Service with a capital SSSS You can be sure I will be using you outlet again in the near future. Once again, thanks for the Outstanding Service. Regards, I just received my latest order from the Knife Center and I wanted to let you know how pleased I am with your company. Often times, people only take time to complain about things but I find it necessary from time to time to let someone know when they have exceeded my expectations and provided exemplary service. Your web site is outstanding! It is very easy to use and I can always easily find the products I am interested in. I also like the "in stock" icon letting me know if the item is available or not as well as the complete description and picture. I like the e-mail that follows every order showing all of the information about the order. I like the low prices! I like the customer service over the telephone! I like the same day shipping! I could go on and on and on but I don't have all night. Anyway, you have earned a loyal customer and I look forward to ordering from Knife Center in the future. I placed an order with you Monday morning for some pocket knives to give as gifts. I was very impressed with your friendly, well thought-out web site. I am on-line way too much, and visit hundreds of business sites every week. I consider myself to be a good judge of how well a company has done in providing a user friendly Internet "storefront." Your site is a blue-ribbon winner! It is interesting, pleasing to look at and above all, it works. No dead-ends, loops or confusion. Whoever designed your site is to be congratulated. Now if this weren't enough, I came home from work today and found my order in the front door. Delivered in 24-hours!!! I'll recommend your company to many others and will certainly do business with you again soon. Thank you for taking the time to read this. I thought you might like to hear from a very happy customer. I received my first order from you today, a beautiful Yanagibe knife, a gift for a dear friend who is a "Sushi King" without a good knife. As I live in Maryland, I was hoping to have it in 4-5 days and I was even concerned about that time frame. What a wonderful surprise to have it in hand 24 HOURS after you recieved my order. This knife which is not readily available is the best price I could find anywhere and before ordered I knew exactly the total charge including shipping! I am totally amazed - I ordered it only yesterday and at a great price!!! What awesome customer service. KnifeCenter will ALWAYS be my source for knives and any other merchandise you offer that Ineed. You have definitely "kicked it up a notch." Hi, Rec'd my order today...what great service!! It's what I've come to expect when I deal with you folks!...super fast service, great products...love the brush and soap. I've purchased other items from you in the past including an Eagle brand razor by Thiers-Issard, strop, hone, etc. I'll be buying more items in the future too! My son also liked the brush and I see items you have for sale that would make great Christmas presents for him and for my daughter, so you'll be hearing from me again that's for sure!! Many thanks once again. Regards, I wanted to write in and give a big thanks to Howard for helping me out today with my on-line order. Because of an unkown credit card charge, my on-line order with KnifeCenter was declined when my credit card was hit (to no fault of KnifeCenter). Howard bent over backwards helping me out on the phone with my order and going the extra mile to get my order shipped out today! Thanks to Howard KnifeCenter has earned a long term customer who will buy knives through you for years to come. I also work at an e-commerce company and love to see on-line companies who take pride in their customer service and are customer facing even when dealing over the "anonymous" internet. Thanks, I ordered my Seal ATS-34 knife on a Saturday, and on the folowing friday it arrives! Nothing unusual about that? I live in the UK! In North Wales, that is totaly AMAZING!!! My local shops take 14-21 days minimum and the price...Wow I will DEFINATLY by buying my tools and knives from you. Your prices are very resonable I think next a Spyderco Military! in the UK £140, thats over $200! I will contact you when ready! Mmmm how about a 12inch CS Tanto $257.99 in the UK £399.99 nearly $600! ... for some odd reason i have decided to purchase a good, quality folding knife. well after a couple of weeks of searching around through all the catalogs that i get (us calvalry, cold steel special products, various martial arts catalogs) knifecenter.com has proven to be the best. both in selection as well as prices. according to my friends the service is great as well as the people they talked to were friendly and knowledgeable. now, its only a matter of deciding which knife to buy! it looks like i'm going with the cold steel straight edge tanto large voyager! now its all a matter of funds! but i thought i'd write and let you all know that i love the site and i'm definitely going to be in contact. Good morning. I am, at this moment, admiring my Benchmade 350SBT (which I do several times a day). As an engineer, I would like to think I recognize quality when I see it. I ordered the knife from your company a week before Christmas last year. My compliments to you, as I found the entire acquisition process quite pleasurable. Your sales rep was very knowledgeable about the product, your prices were very good, and the product arrived on my door step exactly when promised. I am extremely happy with the value of the knife, and will certainly consider your company first on future acquisitions of this type. I found your website to be an excellant display of your wares, but I always judge a company by the product knowledge of it's employees. In short, I look on the Web, but I order on the phone. You did great on both aspects Just wanted to say that you guys are great! I have never had such fast and excellent service with anything before. You guys are #1 with me. I received the order quite quickly. It was accurate and the products were exactly as described by the web site. Thank you very much for a very informative web site (the multi-tool comparison chart is great) and for your prompt service. I'm sure I'll be back. Have a safe and prosperous New Year.. Howard - I've been doing business on the net now for 2 years and I've been "wheeling and dealing" for close on 20 years now with overseas - mainly US firms. I must admit that with Sinclair International, Zenith Aviation and some others, I regard the "Knifecenter" and yourself for customer service in the top league for friendliness, co-operation and customer service. I categorically state that except for one business in Australia, the Knifecenter must rate as the best there is, bar none. Great web site... have you bookmarked and vist daily, good reference guide,excellent learning tool. appreciate how you made all the links as well...goooooood joooooob ! I'll be back ! I just received my order and I would like to express my thanks. I ordered a Kershaw model 2420. This is a liner-lock action knife that I have been looking at for some time. I am thoroughly pleased with this product as the fit and finish was as good as advertised. The action is very fluid making it one of the fastest opening liner-locks that I have seen. I would like to again express my thanks for the painless ordering and the helpful people that I spoke with. I can't wait to make my next purchase. GREAT SERVICE!!!!! Placed order with incorrect credit card exp. date. Rcvd your message on my mistake & E-mailed you correct date. Rcvd the knives the next day!!!! Great Service!!! (KnifeCenter Note: Please Don't Try This at Home) A friend originally told me about your site, and ever since the first time I visited, I was hooked. The selection is incredible, the amount of quality information is excellent, and your prices make the idea of buying from a local retailer seem like a ridiculous notion. I probably would have never even heard of some of these great knives if it wasn't for Knifecenter. Truly an excellent example of what internet commerce can be when backed up by top notch service. Thanks for the great site, and please keep up the good work Dear Knifecenter, Congratulations on providing such a great service! Over here in the UK we don't have anything like the Knifecenter and I was amazed when I found your catalogue on the 'Net. It has given me an opportunity to select a good work knife from a huge range of makers, and it is clear that you stock products that will have customers coming back to you time and again. In addition to the amount that you stock, I have to commend you on your level of service. Following an e-mailed request for advice, I received a reply within 24 hours (this was at the weekend) and once I had placed my order, I got an e-mailed confirmation and the goods arrived within a week. We don't often get service that good from companies in this country, so you can imagine how happy I was to have it arrive so quickly. Thank you once again for such a great service - long may it continue. Thank you very much for your elaborate service and prompt handling of my order (Gil Hibben Dragon Lord)! I received the knife 8 days after ordering and thats a new record, regarding that shipments in GERMANY normally need up to 14 days for delivery! You've got yourself a very pleased customer!!! Proceed with your good work... With best wishes (live, grow and expand!), yours sincerely I just wanted to say BRAVO! I have been purchasing knives from you for three years and am happy to say you not only gave me the best deals but your quality and sales personel were great. Thanks for your work and may you keep it up for years to come. Thanks VERY Satisfied knife collector. This is just Great!!! We have been looking for different types of multi- tools and your site has helped tremendously!!! I'm also going to use you when I want fine cutlery. You give out loads of info and photos which help alot. Keep up the good work and THANX!!! I read all the customer comments at your internet site and I did not believe they were all genuine, but after receiving my order from you today I now believe they all must be for real, 7 days to Australia you must have broke all records for service. Regards Happy Customer From Down Under Wow, ordered my Leatherman WAVE a few days ago and received it in Austria (Europe) today. That's how Internet commerce and service should be. Btw, I like your site, up to date and very informative. Just want to say thanks for all the great service over the past year. I've purchased from stores, and even other internet companies, but KnifeCenter's commitment to quality and reliability is unparalled.. I want to thank all of your staff for what appears to be a consistant "customer friendly" attitude. I originally sent an e-mail asking for assistance in choosing between three different knives. The e-mail which was returned was helpful, but failed in setting my decision. A few days later, having narrowed the field to only two knives, I telephoned with the intention of placing an order, still unable to decide between knives of two diversely different technologies. The representitive who assisted me was not only helpful, but truly seemed interested in selling me the knife which best suited my needs and taste. This must surely be the case, as the knife which he helped me choose was not the most expensive of those considered. The associates who work with my company could take a lesson on the true meaning of customer focused sales. Congratulations. Wow! Nice new look! I visit your page daily, and it is the most informative and extensive knife page on the internet. I have been collecting knives for about ten years, and the knives I collect are functional blades, so it is important to have as much information on them a s possible before I purchase them, else they fail during use. Other knife pages seem slipshod compared to the page that you put together. The prices are fantastic, and the service is incomperable. Thanks for everything and keep up the good work. I have to say, I've never run across a more informative Knife place in my entire life. No store or catalog can touch your site. So far I've researched and purchased several knives from you and I hope to keep doing so. I have to admit this is the best blade resource I have ever found. Not only it has enriched my knowledge on the knife business, but also helped me to acquire some of them premium knives at very low cost. Your prices are generally 30-50% lower than those in our local knife stores, and my friends are starting to ask me to buy for them. I appreciate your service and look forward to more news from the KnifeCenter Dear Mr Korn Yesterday I already recieved my double edge. Much thankyo, it`s splendid, marvulloes......do I have to say more... Yours sincerely Thank you for your prompt and professional service. I received my CQC 975SBT today, and it is excellent! Benchmade makes a superior product and the Knife Center offers a superior service. Good job! I have just ordered the Timberline Specwar thru your internet service. First I e-mailed and asked to get some info concerning shipping. Your agents call me back the following day, that was fast service!! I am glad that you guys are doing such a professional job out there. Thanks again. Just thought I would drop you folks a note to let you know that I am very happy with my purchase and the expedient way it arrived. I had been searching for this type of sharpener for two years without success after breaking one of the ceramic rods on the sharpener that I had purchased from a cutlery store in Madison that had gone out of business. The Gatstix Ceramic V is an exact replica of the old sharpener and it is perfect. Thanks again you guys have a great internet site and great products. Living in a smaller town it is very hard to find a dedicated knife shop, so I discovered The Knifecenter, I was taken aback by ease of browsing, bottom line prices and selection. If this wasn't enough, there is also Leela Rae stone inlay, now this you CAN'T find anywhere else. An excellent source for information. Not only are your prices extremely competative, but the explanations, pictures, details and reviews are very helpful. When I started looking for a replacement knife, I had no idea of the current state of the knifemakers art. Your homepage gave the the specific information I needed to make an educated decision. Thank you. I NEVER comment on a web page, but this was so well laid-out that I had to say something! Everything seems to arranged to perfection with the customers ease of use in mind. Kudos for such a great site! I've just received my order I placed through The Knife Center and was quite pleased. I ordered a Case knife and Lansky sharpener.There were many things I was pleased with.The prices were by far the best I could find.I went to many knife shops in my community and none matched your prices. I also didn't have to hassle with salespeople telling me what I needed or didn't need. You had all the information I needed to purchase a good product .It was also the easiest purchased I've ever made.In fact I can't think of any complaints only that I wish I could afford to buy more stuff.Delivery of my products only took 10 days,thats much more reasonable than 6-8 weeks other orders take.I've passed the word around to my friends.I look forward to future purchases. My order arrived in fours days! Outstanding service and the selecttion of knives exceeds that of all the mail-order knife companies with whom I am am familiar. The Gerber Multi-lock may be the best multi-tool that I have used. The SOG small Jet Edge is much lighter in weight that thought it would be, excellent! Hi, I visited America 6 times.I've been always seeking knife shop and spents toil and trouble until I find out KnifeCenter.I decide to buy knife that I'll buy in future from knifeCenter. Because KnifeCenter have a many kinds of maker and guides special products.For instanse, boker's black-blade cannot find in Japan and California sports shop that I visited.Only KnifeCenter guides me to boker special product.Fathermore,cost is cheaper than the other Japan shop.To think traffic cost and time,I choose KnifeCenter at first even if I are in US! Amazing. As a collector I really recommend this page as a starting place if someone is interested in knives or swords. This is simply the only good place to get proper information about cold steel blades ! Go and see ! Fantastic web site, and super fast, too! You have a heck of a selection and a heck of a web site manager. Thanks for the enjoyment, I will order for you. My compliments for exceptional service. I was surprised to receive the knife I ordered last week in yesterday's mail. Not sure how you worked it with the post office. I promise to let the folks I work with know about your company. Again thank you! The Knife Center of the Internet is the most comprehensive catalog of cutlery that I have ever seen. I have been collecting functional and show knives for over nine years, and the Knife Center meets all of my collectors needs. I never need to order another catalog! Dear KCI: I recently ordered a Benchmade Sentinel from your company. Your representative was very professional, helpful and courteous. I have read positive things about KCI and now I have first hand knowledge to back up those claims. BTW, I love my Sentinel! Thanks again, I want to compliment you and your organization for offering such a wonderful product catalog. The manner in which the products are presented, the photos, the reviews, the links, all done in the best way I've seen done anywhere on the internet. My thanks and appreciation for a super experience. I placed my first order with The Knife Center/Internet on Tuesday 7/15. We had a brief email exchange on that day as well. The Spyderco knife I ordered as a result of your advice arrived at my home on Wednesday 7/16. It is a beautiful marriage of form and function and I am very pleased with it. Both the product and the service were excellent and I will be ordering from you again. In these days when shoddy service and lackluster performance seem to be accepted norms, it is truly refreshing to encounter a company that exceeds expectations. Thank you very much I take the occasion to tell you that your service is great and I am very happy with it. It feels like it's being made professionally by people with passion (which is rare nowadays). Received my Cold Steel Trail Master today. Thank you for the excellent price, great service, and fantastic selection. Just a quick note to say thanks for the great service, my order arrived today exactly as ordered. This was my first attempt at ordering via the internet, and it will now certainly not be my last. Like I said before, this is one of the best website that I have been to. Just a note of appreciation for all the discounted merchandise. Keep up the good work. Dear Friends: On Monday, March 10th, I placed my first order with The KnifeCenter and let me tell you...I'm Very Impressed. I received the order only four days later. Everything was delivered just right. I'm completely satisfied your service and products. I'm sure that we are going to do business real soon. Keep up the good work! Just a quick note to let you know what a pleasant experience it was doing business with your company. Last Wednesday, I called and ordered a Benchmade 812S, shipped to Dallas, TX. It arrived today, Tuesday. I am thoroughly impressed with the knife, and I will highly recommend your business to my friends. It always seems like a crap-shoot when you are doing business over the internet, and it really is refreshing to find one that lives up to its promises and reputation. Keep up the good work! Hello from Paris France, I have already bought a Gerber Applegate Folder in you site. Your service should be Gold Awarded ! I would like to be informed when the Boker's New Applegate-Fairbairn Fighting Knife will be in stock. So, if you are planning any E Mailing... Here I am ! Thank you for a site like only Americans know how to handle. These and other like comments really make the cutlery business on the web a very worthwhile pursuit. Thanks to all! Howard Korn: Owner |