About Buck Knives
Why Buy a Buck?
- 100 years of experience
- Performance depends on the right steel
- The soul of the blade: heat treating
- We use state-of-the-art technology
- We have a handle on materials
- Where our best ideas come from
- A knife to last a lifetime
- Custom knives
- The 4-Ever Warranty
Behind every Buck knife is 100 years of experience and craftsmanship. We use the very best materials and state-of-the-art technology to create knives that meet the exacting demands you would expect of a high quality knife. And we stand behind every knife we make with our 4-Ever Warranty.
At Buck, you’ll always find a wide range of knives to choose from. Each knife we bring to market has been thoughtfully designed and engineered. Blending the right properties into stainless steel will ensure that your knife has the right hardness and strength. Heat-treating or tempering the blade helps the knife hold its edge longer and makes it easier for you to re-sharpen the blade. It’s the heart and soul of the blade in our humble opinion.
And yes, we really do sweat the small stuff. We also ask a lot of questions of people who use our knives. Some of our best ideas come from the people who use our knives the most. We make knives that meet the needs of our customers. We don’t follow market gimmicks.
WARRANTY, RETURNS AND EXCHANGES THE BUCK FOREVER WARRANTY
The Buck Knives Forever Warranty is pretty much what it says. A Buck Knife is built to last. But if for some reason, your Buck is defective due to materials or workmanship, you can return it to us for repair. No matter where you bought it.
We will repair your knife, including parts, labor and or replacement with a new knife at our discretion. Keep in mind, repair is not always possible or practical. We will replace your knife with the same or one that is comparable if your knife is no longer available. Please note if your knife has sentimental value when you send the knife to us.
REPAIRS NOT COVERED UNDER WARRANTY
If your knife needs to be repaired, please send it to us for evaluation. Don’t try to repair it yourself. Self–repair will void your warranty, not to mention that it could cause self–injury.
Reasons why we may charge you a small fee for a repair:
- Damage caused by misuse or abuse.
- Failure to care, clean and maintain your knife.
- Damage due to self–repair.
- Knife loss due to shipping to and from the Buck Knives factory
- Damage due to dismantling or tampering with your Buck knife
- Sharpening your Buck knife on a grinder.
HOW TO SEND YOUR KNIFE IN FOR REPAIR:
- Tell us who you are and what is wrong with your knife. Let us know what you think is wrong with your knife. Include your name, address, phone number and email address.
- Wrap your knife securely. Before you ship your knife, please make sure you have cleaned it thoroughly, removing all traces of game remnance. Please put each cleaned knife in a sheath or wrap in cardboard to protect it during shipping. Pack it so the point will not cut through the packaging. You will get your sheath or cardboard back upon return.
- Packing up your knife. We prefer that you pack your knife in a box. A padded envelope may also work if the knife isn’t too heavy or bulky. Be sure to put packing around the knife so it sits securely in the package.
- Shipping methods. We recommend that you insure your package and send it by a certified receipt that can be tracked if necessary. This will help protect you against possibility of loss or damage to your knife. Note that knife loss, including shipping to and from the Buck factory, is not covered under warranty.
Send your packaged knife to:
Attn: Warranty Dept.
660 S. Lochsa St.
Post Falls, ID 83854
800 326-2825 x184