WE'VE EARNED OUR SEAT AT THE TABLE
With roots that date back more than four decades to South Africa, our goal has long been to be the industry's number one culinary apparel partner of choice. In the 1960s, Joseph Gross launched his work-apparel sales and manufacturing business and today, with his five sons on four continents, clients the world over benefit from the Gross Family's long-standing commitment to providing the highest quality apparel and superior customer service. The Gross brothers proudly carry on the company's core mission - "the creation of a dynamic company with the most talented, most motivated people working together in order to achieve excellence in our industry by truly caring for our employees and our clients."
We take great pride in having developed the world's most trusted culinary apparel brand. We've done so by working alongside each and every client and by understanding their unique needs. Today, our stylish, comfortable, durable clothing is worn by the world's leading culinarians and institutions and is distributed in over 30 countries. Leading hotel chains, restaurant chains, culinary institutions, industry suppliers and retailers have trusted Chef Works to meet their apparel needs.
From our brand new state-of-the-art distribution center in San Diego, to our global manufacturing facilities to our passionate employees, Chef Works continually invests in our people and infrastructure to keep pace with the demands of our clients. Our global manufacturing network, extends throughout the United States and into Southern Africa and Asia, allowing us to pass on the resulting efficiencies along to our clients.
OUR SERVICE: THE KEY TO YOUR SUCCESS
In your business, customers must get what they order on-time. Our goal is no different. Whether ordering through our user-friendly website, by phone, or through a distributor, our clients are assured that their order is shipped within 48 to 72 hours of being received. No matter how a client chooses to contact us, we stand ready to provide the same high level of service that has made Chef Works a globally recognized brand.
Whether you are an 8-seat diner or a chain of 80 restaurants, we stand behind our ability to meet individual needs. For clients who need assistance making the right garment selections, our staff offers expert consulting on an individual basis. Or, if you are looking to build a whole new look, our designers can work with you to create a custom design, all the way from conception to delivery. From meeting with you to understand your specific brand guidelines to providing uniform renderings, conducting fittings, prototyping and manufacturing, Chef Works will truly work with you every step of the way.
And right down the hallway from our voluminous inventory is our in-house embroidery, silk screening and tailoring teams, so customized orders can be filled quickly and accurately.
OUR MADE TO ORDER APPAREL PROGRAM MANAGEMENT SERVICES
At Chef Works, we are committed to helping our corporate clients manage their apparel needs through seamless and efficient outsourcing, allowing them to save time, money and headaches. Whether you have multiple locations locally or nationally, our Apparel Program Management Services were specifically created and time-tested to meet your challenging needs.
Each program is designed around the client's unique requirements, and we make sure our programs are flexible to evolve with your industry or organizational changes. For each program client we'll also conduct a needs assessment and offer a custom design consultation, so clients can adapt our in-stock items to create a new look, or design a look from scratch to meet their business objectives.
From day one, we'll assign a program manager and a dedicated customer care team who will facilitate a thorough and seamless integration of your program. Our service includes a custom-designed, industry leading client portal, where our clients and whomever they designate as users, have direct access to a program dashboard that puts your most important information at your fingertips. Whether you need to check inventory levels, delivery times or location or region based expenditures your dashboard will serve as your program hub. You can also be assured that your program manager is never more than a phone call, email, fax or text message away.
OUR PRODUCT LINES: THE PERFECT PAIRING OF QUALITY, COMFORT & INNOVATION
From executive chefs and servers to front desk personnel and maintenance staff, the common thread is our commitment to excellence in design, choice of fabrics, style, durability and value.
To ensure we remain a leading innovator in the apparel industry, we hold regular discussions with a panel of culinary and hospitality leaders to gather front-line feedback and immediately use that insight to begin designing new products or enhancing existing products. Our award winning company has also been highly regarded for the superior comfort of our apparel and our flexibility in offering mix and match color palettes and styles to suit the needs of each client. What's more, with each product, we take a comfort fit design approach to ensure each individual is as comfortable as possible in each task they will be performing of course, without sacrificing safety, quality or style.We also put our products through a rigorous system of quality control. All products, from initial fabrication and trims, through completed garments, are tested in independent laboratories. We outsource our quality assurance function to respected industry contractors to ensure impartial evaluation of compliance with product standards and specifications.
OUR COMMITMENT TO A GREENER WORLD
At Chef Works we recognize our responsibility to conduct business in a way that helps the environment and the communities we serve. Through our "Commitment to a Greener World" we are dedicated to continuously improving our performance in these areas by:
- Putting the 4 "R"s - Reduce, Reuse, Repair, Recycle - at the forefront of everything we do
- Promoting sensible environmental management policies and practices throughout the company
- Implementing goals for improving environmental performance
- Reviewing our processes in order to continuously improve our environmental performance
- Implementing a collaborative approach to our
environmental practice, inviting employee recommendations, comments, and actions and rewarding individuals for their efforts
- Considering the environmental impacts of our manufacturing and purchasing decisions
CHEF WORKS, INC.
Monday - Thursday 8:00am - 4:30pm, Friday 8:00am - 4:00pm, Pacific Time
Call Center Hours:
Monday - Thursday 6:00am - 5:00pm, Friday 6:00am - 4:00pm, Pacific Time
12325 Kerran Street
Poway, CA 92064
Toll Free: (800) 372-6621
Local: (858) 643-5600
Fax: (858) 643-5624