Free Shipping With Promo Code
Free Shipping With Promo Code
Advanced Search Options
Magnum Pocket Kukri
These monstrous pocket knives feel like a pocket sword. Perfect for light chopping or carving, or any other outdoor task. Great value and quality.
Magnum Push Button Folder
Magnum Push Button Folder
Designed in Germany, these Far East imports are lightweight and have a push button locking system. They are not automatics.
Magnum Safari Mate
Magnum Safari Mate
Wood handle large fixed blade knife from Magnum with a 6" blade. Beautifully crafted with 440 stainless blade.
Magnum Sierra Foxtrott
Magnum Sierra Foxtrott
This series of fixed blade knives gives a new meaning to strength, reliability and functionality.

Magnum is a brand sold by Boker, USA. It consists of creative designs and the selection is entirely made in China or India. The quality is good and the value is incredible. All warranty work is done by Boker.

Warranty/Sharpening Info

Welcome to the Boker USA Warranty/Sharpening Info Page.

On this page, we will provide answers to your questions regarding the Boker warranty, repairs, and sharpening of Boker ceramic knives.

Our warranty has been in effect for over 135 years. Any Boker product that is defective in material or workmanship will be repaired or replaced by us at no charge to the customer. Our warranty reads:

"Every Boker product is guaranteed to be free from defects in material and workmanship for the life of the product to the original owner. If this item should fail under normal use, we will repair it or replace it at no charge with an item of equal or better value."

To help you better understand whether your product is covered under warranty, the following items are normally not covered under warranty, although exceptions do exist:

If you would like to send your Boker knife in for repair work or examination to see if it is covered under warranty, it must be accompanied by your phone number, shipping address (no P.O. boxes, please), e-mail address (if applicable) and $5.00 to cover return shipping and handling (in the form of either a check, money order or Visa or Mastercard number). If we do not have a method of contacting you, we will not be able to proceed with any repair or warranty work. If you do not include shipping charges it will cause significant delays in returning your knife to you. If your repair is covered under our warranty, we will return the $5.00 payment along with your knife. To service you best, please contact the Boker USA Customer Service/Repair Department prior to shipping your knife at 1-800-992-6537 ext. 21.

Our mailing address is:
Boker USA, Inc.
Attn: Repair Dept.
1550 Balsam Street
Lakewood, CO 80214-5917

We do recommend you ship your knife to us via insured U.S. mail or through United Parcel Service so it can be tracked.

Warranty returns from Canada may incur additional charges due to customs fees.

BOKER CERAMIC KNIVES
Our ceramic knives are very keen cutting instruments but are not intended for chopping or cutting hard items such as bone, staples, or frozen products and are not to be used for whittling. Also, care must be taken while cutting items such as fibrous vegetables and cheeses.

Please exercise caution when using ceramic bladed knives.

Due to their extreme hardness, which is why they do not need to be sharpened as often as a steel blade, they are brittle. Therefore, blade breakage or chipping isnot covered under warranty. We do provide a sharpening service, which can get out most small chips in the blade and restore the original edge.


ORDERING REPLACEMENT PARTS
If you wish to order parts from us, there may be a charge incurred. Please contact us to find out what charges apply, if any.

If you have any questions on our warranty, repair work, or ceramic sharpening, please call us at 1-800-992-6537 Ext. 21.

Contact

Boker USA, Inc.
1550 Balsam Street
Lakewood, CO  80214-5917
USA

Toll Free: 1.800.835.6433
Tel: 303.462.0662
Fax: 1.303.462.0668

Free Shipping With Promo Code