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PERSONAL COMMENTS FROM CUSTOMERS


Thank you folks for stellar service.  I apologize for a coupe of cancelled orders in the past, however, I do wish a long business relationship with you in the years left of my life.  I have such a passion for the art of edged instruments.  I truly learned my lesson ordering from places such as Ebay, Amazon, and private sales.  I'll pay the money because I know first hand you good folks have stellar customer service, and ensure I am getting what I order is authentic.  I'm certain from time to time you hear the horror stories from customers concerning the Chinese knock-off knives.  What thoroughly continues to confound me is the fact that there are thieves making a living on hard working Americans.  I'm retired now, and this is one of my hobbies.  I worked diligently, and hard all of my life.  I don't have much, but I earned everything I have.  When I spend a dollar, I expect to get precisely what I pay for. I was an honest business man my entire life since I started working at age 12.  I want to take this time to offer you a heartfelt thanks, and express my appreciation for all you do.  I wish you blessings, and continued success.  With grateful thanks, Professor Mark A. L, Ph.D.   


-Professor Mark A. L, Ph.D


I want to thank your excellent attention, and at the same time know that I received very well in Chile, all my purchases made by Boker Knives. They are really fantastic, and your service fantastic to. I am very happy and thank you very much again.


Im sure its not much to you guys compared to other customers, but I have spent what I consider a substantial amount of money with you the past few months.  You guys are so awesome to work with.  Your shipping is lightening fast.  Every time I call you always take the time to answer all my questions whether they are a pain to get answers for, or considered silly questions.  I just wanted to say, Thank You, and you can consider me a lifetime customer.  Have a great day!


-CHARLES M


On Friday June 24 I placed an order for another knife. I received a confirmation e-mail later that morning. Well then later that day I got another message telling me the order had shipped. Last week I had placed my first order with you and had commented that you were great to deal with. Some of the other comments had said you guys were not too good with customer service, YOU TELL THOSE SO-CALLED IDIOTS THEY ARE FULL OF IT !!!!!!!!! I have never ordered from a company that was as fast as you guys.
     Can't wait for my son to come home so we can place another order, Thank you and don't change.........


-Frederick S


Hello!

I just wanted to let you know your video comparing then orange & pink versions of the ASP flashlight that is on sale was outstanding!
It alevites an questions, and makes the decision to purchase easy. Which it already is due to the top notch service, and fantastic pricing! You guys always have the best price! Thank you, everyone at KnifeCenter, from owner to shipper!!!

Sincerely:
-Randy


Just a letter of thanks..its not often these days that you get truly good customer service..you guys have excelled yourselves again, and I really appreciate it!!! take care and thanks from Canada!
-Craig S


I want to thank Howard Korn for the swiss army knife I was sent. It sure was a nice surprise. I gave it to my wife to carry in her purse, I'm sure it will be used a lot. Not too long ago I bought the one with the pliers and I use that one all the time. It's a great little knife. Again thank you for the surprise box with a nice quality knife in it.
-Craig F


AWESOME customer service! You’ve gone above and beyond what I asked for and made my day. I’ve had issues with other online stores recently and you’ve given me renewed hope that some places still care about their customers.

Thank you very much Patty and Jacquelyn, and may you all have a Merry Christmas, Happy Holidays, and a joyous and prosperous New Year.
-DE


Thank you very much . You guys don't fool around like some companies do . Get the order and ship it out as fast as you can . Excellent .
-Henry


I wanted to write a short thank you for your great service!
There was a problem with my billing info (a typo on my part). So I called and spoke with Jackie. The speed and professionalism in solving the problem made my day! You most definitely have a repeat customer with this guy.


Dear Knife Center,

The product I received from you is amazing and came in pristine condition. You clarified every single detail before purchase and I was not disappointed what so ever. Your service was sublime, unlike any I've experienced before. Shipping was fast as could be, and service that was beyond outstanding. Thank you for living up to your reputation. I will absolutely be ordering from you again very soon.
-Noah


Dear Knife Center,

The product I recieved from you is amazing and came in pristine condition. You clarified every single detail before purchase and I was not disappointed what so ever. Your service was sublime, unlike any i've experienced before. Shipping was fast as could be, and service that was beyond outstanding. Thank you for living up to your reputation. I will absolutely be ordering from you again very soon.
-Noah


I just wanted to drop a note to give praise to Pat. She first called to make sure my order was correct. I had placed two orders for the same thing and yesterday, I called because UPS lost my order. Pat contacted UPS and made it a point to call me to say that the order would be here today. Just received the order and I'm thrilled to see that the two knives I bought are ten times what I expected. Pat did awesome and I just thought you might want to know. Also, The Bokerplus Dozier knife with Micarta grips I bought is absolutely incredible for the price. I'd advise to keep them in stock as I'm sure they will fly off the shelves.


I am not a particularly big spender, but I have ordered a handful of knives from you all over the last year or two, and have basically come to the conclusion that with the exception of a custom knife or something, if I can't buy it from you guys, I just won't bother. Every one of my orders has gone great, and the dozen or so people that I have referred to you (to include my mom!) have all had good experiences as well. Thank you for creating a site that is easy to use, fun to browse and informative. Don't change a thing!
-Tim

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These and other like comments really make the cutlery business on the web a very worthwhile pursuit. Thanks to all!

Howard Korn: Owner
The KnifeCenter of the Internet